Privacy Policy

Introduction

Welcome to kc66, Bangladesh's trusted online casino and sportsbook platform. kc66 is committed to protecting the privacy and security of all users who access our website at kc66.bio. This Privacy Policy explains in plain English how we collect, use, store, and share information about you when you use our services, including cricket betting, live casino, slots, crash games, and all other gaming products we offer.

By continuing to use the kc66 platform, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this policy, we respectfully ask that you discontinue use of our services. We encourage you to review this document periodically, as we may update it from time to time to reflect changes in law, technology, or our business practices.

Information We Collect

kc66 collects different categories of information depending on how you interact with our platform. We only collect information that is necessary for delivering a safe, fair, and enjoyable gaming experience to players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other regions.

Personal Identification Information

• Full name and date of birth (to verify you are 21 years of age or older)
• Email address and mobile phone number
• National ID or passport details for Know Your Customer (KYC) verification
• Residential address (city, district, or postal area in Bangladesh)

Financial and Transaction Information

• Deposit and withdrawal records linked to payment methods such as bKash, Nagad, Rocket, Upay, or bank accounts
• Transaction amounts, dates, timestamps, and reference numbers
• Betting history, game activity logs, and bonus usage records

Technical and Usage Data

When you visit kc66.bio, we automatically collect certain technical data including your IP address, browser type and version, device type (smartphone, tablet, or desktop), operating system, referring URL, pages visited, session duration, and clickstream data. This information helps us diagnose technical issues, improve site performance, and personalise your experience. We do not use this data to identify you personally unless it is combined with other identifying information you have provided.

How We Use Your Information

kc66 uses the information we collect for clearly defined purposes. We do not use your data in any manner that conflicts with the purposes described here without first obtaining your explicit consent. The main purposes for which we process your information are:

• Account registration, verification, and management — including age verification to confirm all users are 21 or older
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels
• Delivering, personalising, and improving our gaming products including cricket betting, live casino, slots, and crash games
• Sending transactional communications such as deposit confirmations, withdrawal updates, and account alerts
• Fraud prevention, anti-money laundering checks, and responsible gaming monitoring
• Complying with any applicable legal or regulatory obligations that may apply to our operations

If you have opted in to receive promotional communications, we may also use your contact information to send you information about new games, special bonuses, seasonal promotions (such as Eid or Pohela Boishakh offers), and other marketing content. You may opt out of these communications at any time.

Sharing Your Information

kc66 does not sell, trade, rent, or otherwise transfer your personal information to outside parties for their own commercial benefit. We may, however, share certain information with trusted partners and service providers who assist us in operating the platform. All such parties are contractually required to keep your information confidential and to use it only for the specific purposes we have authorised.

Payment Processors

To facilitate deposits and withdrawals, we share necessary transaction details with payment service providers including bKash, Nagad, Rocket, and Upay. These providers operate under their own privacy frameworks and are responsible for securing their own systems. We only share the minimum information needed to complete a transaction.

Game Technology Providers

Our casino and sports betting products are powered by leading third-party studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming. These providers may receive anonymised or pseudonymised gameplay data for the purpose of game performance and RNG audit compliance. They do not receive your full personal profile.

Legal and Regulatory Disclosure

kc66 may disclose your information where required to do so by law, court order, or applicable regulatory authority. In such cases, we will disclose only the minimum information legally required and will, where permitted, notify you of such a requirement in advance.

Payment Method Data & Financial Security

kc66 treats all financial and payment data with the highest level of care. When you make a deposit using bKash, Nagad, Rocket, or Upay, your payment credentials are processed directly through those providers' own secure systems and are never stored on kc66's servers. We retain only transaction outcome data (success or failure status, amount, and timestamp) necessary for our accounting and dispute resolution records.

For bank transfer withdrawals via Dutch-Bangla Bank, City Bank, BRAC Bank, or other supported institutions, we collect only the account number and account holder name required to process the payment. All such data is transmitted over encrypted connections and handled in strict accordance with this Privacy Policy.

Data Retention

kc66 retains your personal information for as long as your account remains active or as needed to provide you with our services. If you close your account, we will retain certain data for a further period as required to comply with applicable laws, resolve disputes, prevent fraud, enforce our agreements, and maintain records for audit purposes.

Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, in line with standard financial record-keeping requirements. After the applicable retention period expires, your data will be securely deleted or anonymised so it can no longer be associated with you personally.

Cookies and Tracking Technologies

kc66 uses cookies and similar tracking technologies to operate and improve the kc66.bio website. Cookies are small text files placed on your device when you visit our site. They help us remember your preferences, keep you logged in during a session, and analyse how our platform is being used.

Essential Cookies

These cookies are required for the basic functionality of the kc66 platform. They maintain your login session, remember your language preference, and ensure that security features work correctly. Essential cookies cannot be disabled without significantly impairing your ability to use the site.

Analytics Cookies

We use analytics cookies to understand how visitors interact with kc66.bio — which pages are visited most frequently, how long users spend on specific game categories, and where technical errors occur. This data is used in aggregate form only and is not linked to individual user identities. You may opt out of analytics cookies via your browser settings.

Preference Cookies

Preference cookies allow kc66 to remember choices you have made on previous visits, such as your preferred language (English or Bengali), display settings, and game lobby filters. Disabling these cookies will not prevent you from using the site, but may mean that some personalisation features do not function as expected.

Your Data Rights

As a kc66 user, you have clearly defined rights regarding your personal information. We are committed to honouring these rights promptly and transparently. You may exercise any of the following rights by contacting our support team at [email protected]:

• Right of Access — request a copy of the personal data kc66 holds about you
• Right to Rectification — request correction of inaccurate or incomplete information
• Right to Erasure — request deletion of your personal data, subject to legal retention requirements
• Right to Restrict Processing — request that we limit how we use your data while a complaint or query is under review
• Right to Withdraw Consent — withdraw consent for any processing activity that is based solely on consent, without affecting the lawfulness of prior processing

We aim to respond to all data rights requests within 30 days of receipt. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it. There is no charge for submitting a data rights request.

Security Measures

kc66 employs a range of technical, organisational, and procedural security measures to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure. These include SSL/TLS encryption for all data in transit, password hashing for stored credentials, firewalls and intrusion detection systems, and regular security assessments of our infrastructure.

Whilst we take all reasonable precautions to secure your data, no method of transmission over the internet or method of electronic storage is 100% secure. We encourage you to use a strong, unique password for your kc66 account, to enable two-factor authentication where available, and to contact us immediately at [email protected] if you suspect any unauthorised access to your account.

Children's Privacy and Age Restriction

kc66 is strictly an adult-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal information from persons under the age of 21. During account registration, we require users to confirm that they meet this minimum age requirement, and we conduct KYC verification to validate age where required. If we become aware that we have inadvertently collected personal information from a person under 21, we will take immediate steps to delete that information from our systems. If you believe a minor has registered on kc66, please contact us at [email protected] so we can investigate and act promptly.

Changes to This Privacy Policy

kc66 reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of kc66 after any changes to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree to the updated terms, you should discontinue use of the platform and may contact us to request deletion of your account and associated personal data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way kc66 handles your personal data, our dedicated support team is here to help. We aim to respond to all privacy-related enquiries within two (2) business days.

You can reach us by email at [email protected]. Please include your registered username and a clear description of your enquiry so we can assist you as efficiently as possible. Do not include sensitive information such as passwords or full payment account numbers in your email.